"The level of service Bibby Financial Services provided was second to none. Because the company is multi-national, it was able to leverage its offices to allow us faster access to payments. BFS had our U.S. retailers pay its U.S. office and transact with us via its Canadian office. It made the process of transacting with U.S. retailers seamless."

Bruce Constantine, President and Co-Founder, Espro

Background

Espro is a Canadian coffee innovation company was started in 2002 by Bruce Constantine and Chris McLean. It was founded with the goal of reinventing standard products, such as the French press, to better meet the needs of coffee and espresso enthusiasts around the world. Today, Espro products are sold globally to specialty coffee and tea shops and to consumers online.

The Espro Press solves the most common complaints of traditional French press users, such as grittiness, and has continuous extraction, making the coffee stronger. The Espro Press was a huge hit, but Espro needed additional funding in order to expand distribution. Longer payment times were also an issue, as most of the Canadian-based company’s retailers are located in the United States, making the collection of invoice payments a belaboured process.

Solution

Bibby Financial Services provided Espro with a $400,000 invoice factoring facility, wherein Espro sold the financial services company all of its invoices. This allowed Espro not only to cast a wider net in the distribution of its flagship product, the Espro Press, but also to focus its efforts on introducing a number of new products to the market.

Additionally, as most of Espro’s customers are U.S. retailers, Bibby Financial Services’s global footprint was vital to Espro. Espro’s U.S. customers sent payment to BFS’s U.S. office, while the company managed the relationship with Espro from its Canadian office. This allowed Espro to access payments faster, as BFS was able to transfer money internally, rather than waiting for the money to be processed through the International Monetary System.

Outcome

With Bibby Financial Services’s guidance and financing, Espro more than doubled in size, revenue, units and employee growth. With its newfound growth and success, the company is now able to receive a traditional loan from a bank.

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